Privacy Policy

Functional Biomechanics is operated by Jonathan Sealey, based in Glenhaven, NSW, Australia.

We are committed to protecting the privacy, confidentiality and security of personal and health information collected from clients and website visitors.

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This Privacy Policy explains how we collect, use, store, disclose and protect personal information in accordance with applicable Australian privacy legislation, including the Privacy Act 1988 (Cth), the Australian Privacy Principles where applicable, and the Health Records and Information Privacy Act 2002 (NSW).

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1. Personal Information We Collect

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Depending on your interactions with Functional Biomechanics, we may collect the following information:

• Full name, email address, telephone number and contact preferences.

• Medical history, existing health conditions, previous injuries and physical limitations.

• Information provided through medical history questionnaires and consultations.

• Posture assessments, gait analysis, movement assessments and training notes.

• Photographs and videos recorded for assessment, training or progress monitoring.

• Appointment details, payment records and invoices.

• Website enquiries and correspondence.

• Website usage information collected through analytics services.

 

Health information is considered sensitive information and is collected where reasonably necessary for our services, with consent or where otherwise permitted by law.

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2. How We Use Your Information

 

We collect and use personal information to:

• Respond to enquiries and arrange appointments.

• Understand your medical history and individual training needs.

• Conduct biomechanics assessments and movement analysis.

• Develop and adjust personalised training programmes.

• Monitor training progress and maintain client records.

• Communicate about appointments, training and related matters.

• Process payments and maintain financial records.

• Improve our website and services.

• Comply with applicable legal and regulatory obligations.

 

We do not sell client personal information to third parties.

 

We will not use sensitive health information for unrelated marketing purposes without appropriate consent or another lawful basis.

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3. Medical History Questionnaires

 

Before commencing training, clients may be asked to complete a medical history questionnaire through Jotform.

This questionnaire helps us understand relevant health conditions, injuries, physical limitations and other factors that may affect training.

 

Our process for handling completed questionnaires includes:

1. Clients submit their information through Jotform.

2. A notification is received through Gmail without attaching the completed medical answers.

3. The completed questionnaire is reviewed through Jotform.

4. A PDF copy is downloaded and stored in a private Microsoft OneDrive folder.

5. Records are retained in accordance with applicable legal and record-keeping requirements.

 

Access to stored medical records is restricted to authorised persons.

 

Clients should provide accurate information and notify Functional Biomechanics of relevant changes to their health.

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4. Website and Third-Party Services

 

Functional Biomechanics uses third-party technology providers to operate its website, communicate with clients and manage business information.

 

These include:

Wix

Used for website hosting, contact forms, website functionality and analytics.

 

Jotform

Used to collect medical history questionnaires and other client information.

 

Microsoft OneDrive

Used to store downloaded client medical history forms and related records in a private digital folder.

 

Google Gmail

Used for client communications, enquiries and appointment correspondence.

 

Google Analytics and Wix Analytics

Used to understand website traffic, visitor interactions and website performance.

 

These providers may process or store information using their own infrastructure and authorised service providers.

 

Their handling of information is also governed by their respective privacy policies and applicable contractual arrangements.

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5. Overseas Data Storage and Processing

 

Some third-party technology providers used by Functional Biomechanics operate internationally.

 

Personal information may be stored, processed or accessed outside Australia, including in the United States and potentially other countries where service providers operate.

 

The location of data storage and processing may vary depending on the service provider, account configuration and applicable service arrangements.

 

Where personal information is disclosed to overseas recipients, Functional Biomechanics will take reasonable steps to comply with applicable Australian privacy requirements.

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6. Photography, Video and Media Consent

 

Photographs and video recordings may be used as part of biomechanics assessments, movement analysis, exercise instruction and training progress monitoring.

 

Photography or filming will only occur with the client's knowledge and permission.

 

Separate permission will be obtained before identifiable client photographs, videos or testimonials are used for public marketing, website content, social media or advertising.

 

Clients may decline promotional photography or filming without affecting their ability to receive training services.

 

Clients may request withdrawal of consent for future promotional use by contacting Functional Biomechanics.

 

Where material has already been published, reasonable steps will be taken to address withdrawal requests, although complete removal from third-party platforms or previously distributed materials may not always be possible.

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7. Sharing and Disclosure of Information

 

Personal and health information is treated confidentially.

 

Information may be disclosed:

• To another practitioner involved in a client's training or care, with appropriate consent or another lawful basis.

• To authorised technology providers supporting business operations.

• Where required or authorised by law.

• Where necessary to respond to a serious threat to health or safety, as permitted by law.

 

Only information reasonably necessary for the relevant purpose will be disclosed.

 

We do not disclose client medical information to unrelated third parties for their independent marketing purposes.

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8. Information Security

 

Functional Biomechanics takes reasonable steps to protect personal and health information from misuse, interference, loss, unauthorised access, modification and disclosure.

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Security measures include, where implemented:

• Private, access-controlled digital storage.

• Restricted access to client medical records.

• Secure account authentication.

• Use of established technology providers.

• Limiting unnecessary sharing of sensitive information.

• Appropriate handling of downloaded medical records and client correspondence.

 

Completed medical history questionnaires are downloaded from Jotform and stored in a private Microsoft OneDrive folder.

 

Although reasonable precautions are taken, no electronic storage or internet-based communication system can guarantee absolute security.

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If a data breach occurs, Functional Biomechanics will assess the incident and comply with applicable notification and response obligations.

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9. Retention of Client Records

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Personal and health information is retained for as long as reasonably necessary to provide services and meet applicable legal, regulatory and business obligations.

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Where NSW health-record retention requirements apply:

• Adult health records are generally retained for at least seven years from the date of the last health service.

• Health records relating to children are generally retained until the individual reaches 25 years of age.

 

Some records may need to be retained for longer where required by law or relevant circumstances.

 

Financial and taxation records are retained in accordance with applicable Australian taxation and business record-keeping requirements.

 

When information is no longer required for a lawful purpose, reasonable steps will be taken to securely delete or de-identify it, subject to applicable retention obligations.

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10. Accessing and Correcting Your Information

 

Clients may request access to personal or health information held about them.

 

Clients may also request correction of information that is inaccurate, incomplete, outdated or misleading.

 

Requests can be made by contacting:

Email: jonathansealeypt@gmail.com

 

We may need to verify your identity before providing access to sensitive information.

 

Requests will be considered and handled in accordance with applicable privacy and health-records legislation.

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11. Website Cookies and Analytics

 

The Functional Biomechanics website uses Wix Analytics and Google Analytics to understand how visitors interact with the website.

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These services may collect information such as:

• Pages visited and time spent on the website.

• General geographic location.

• Device and browser information.

• Website traffic sources.

• Interactions with website features.

 

Cookies and similar technologies may be used for website functionality, performance measurement and analytics.

 

Visitors can manage cookies through available website consent controls and their browser settings.

 

Where consent is legally required for particular cookies or tracking technologies, these will be managed in accordance with applicable requirements.

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12. Privacy Enquiries and Complaints

 

If you have questions or concerns about how your personal or health information is handled, please contact us.

 

Functional Biomechanics

Operated by Jonathan Sealey
Glenhaven, NSW, Australia

 

Email: jonathansealeypt@gmail.com
Website: www.functionalbiomechanics.com.au

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Privacy complaints will be reviewed and responded to within a reasonable timeframe and in accordance with applicable legal requirements.

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If you are dissatisfied with the response, you may be able to contact the Office of the Australian Information Commissioner (OAIC) or the NSW Privacy Commissioner, depending on the nature of your complaint and the legislation that applies.

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13. Changes to This Privacy Policy

 

Functional Biomechanics may update this Privacy Policy from time to time to reflect changes in business operations, technology providers, information-handling practices or legal requirements.

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The latest version will be published on this website with an updated revision date.

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