Terms & Conditions

These Terms & Conditions apply to services provided by Functional Biomechanics, operated by Jonathan Sealey, in Glenhaven, NSW, Australia.

 

By booking or participating in training services, clients acknowledge that they have been provided with these Terms & Conditions and agree to the applicable booking and participation requirements, subject to their rights under Australian law.

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1. Services

 

Functional Biomechanics provides personalised biomechanics training, movement assessments, corrective exercise programmes and individual training sessions.

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Services are available through in-person appointments in Glenhaven, NSW, and online training sessions.

Training programmes are tailored to each client's individual needs, goals, physical capabilities and movement patterns.

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Functional Biomechanics does not provide medical diagnoses or replace the services of qualified medical or allied health professionals.

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Where appropriate, clients may be encouraged to consult a healthcare professional before commencing or continuing training.

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2. Initial Consultation and Assessment

 

New clients are required to complete an initial consultation and assessment before commencing regular training.

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The assessment may include:

• Review of relevant health and injury history.

• Postural and movement assessments.

• Gait and walking analysis.

• Discussion of individual goals and physical limitations.

• Identification of movement patterns requiring attention.

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Clients must provide accurate and relevant information about their medical history, injuries, existing conditions and other factors that may affect their ability to participate safely.

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Assessment findings are used to develop an individualised training approach.

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3. Session Bookings and Scheduling

 

All training sessions are arranged by appointment.

 

Clients may book individual appointments or establish a regular weekly training schedule, subject to availability.

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Regularly scheduled sessions are intended to provide consistency and support ongoing progress.

 

Clients are responsible for attending their appointments at the agreed time.

 

Functional Biomechanics reserves the right to adjust appointment availability where reasonably necessary and will endeavour to provide appropriate notice of changes.

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There are no compulsory long-term contracts or lock-in periods for standard individual training sessions.

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4. Session Fees and Payment

 

Session fees are communicated to clients before their initial appointment or when booking services.

 

Payment is due on the day of the scheduled training session, unless otherwise agreed.

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Payment is preferably made by PayID or bank transfer using the payment details provided by Functional Biomechanics.

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Invoices or receipts may be issued electronically.

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Clients are responsible for ensuring payments are completed within the agreed timeframe.

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Any outstanding payments must be resolved before further appointments where reasonably required.

 

Functional Biomechanics may review session fees periodically. Clients will receive advance notice of any changes to their applicable training fees.

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5. Cancellation Policy

 

Functional Biomechanics operates a 24-hour cancellation policy to protect appointment availability and minimise the impact of late cancellations.

 

Clients who need to cancel or reschedule an appointment must provide at least 24 hours' notice before the scheduled session.

 

Cancellations with 24 hours or more notice:

No cancellation fee applies.

 

Cancellations within 24 hours:

The full scheduled session fee may be charged.

 

Failure to attend an appointment:

Clients who do not attend a scheduled appointment without providing notice may be charged the full session fee.

 

This policy reflects the time reserved for each client and the limited opportunity to offer appointments to others at short notice.

 

Cancellation fees will be applied reasonably and in accordance with applicable consumer laws.

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6. Rescheduling and Exceptional Circumstances

 

Functional Biomechanics understands that unexpected situations can arise.

 

In exceptional circumstances, discretion may be exercised to offer an alternative appointment rather than applying the standard cancellation fee.

 

Where a rescheduled appointment is offered:

• Rescheduling is subject to available appointment times.

• The alternative session should generally take place within a reasonable, short timeframe.

• Clients are expected to make reasonable efforts to attend one of the available alternative times.

• If no suitable alternative can be arranged, the standard cancellation policy may apply.

 

Rescheduling outside the standard cancellation policy is offered at the discretion of Functional Biomechanics and is not guaranteed.

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Nothing in this section limits a client's rights under Australian Consumer Law.

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7. Trainer Cancellations

 

If Functional Biomechanics needs to cancel a scheduled appointment, clients will be notified as soon as reasonably possible.

 

An alternative appointment will be offered where practical.

 

If a prepaid appointment cannot be rescheduled to a mutually acceptable time, the client may receive a refund for the affected session.

 

Clients will not be charged a cancellation fee when Functional Biomechanics cancels their appointment.

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8. Client Health and Responsibilities

 

Clients are responsible for providing accurate information about their health, injuries, medical conditions and physical limitations.

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Clients should inform Functional Biomechanics of any relevant changes to their health or physical condition during their training programme.

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Clients are encouraged to communicate any pain, discomfort, unusual symptoms or concerns experienced during training.

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Training may be modified, postponed or discontinued where reasonably necessary for safety.

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Clients should follow instructions provided during sessions and avoid attempting exercises beyond their current capabilities without appropriate guidance.

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Where medical clearance is reasonably required, Functional Biomechanics may request that clients consult an appropriate healthcare professional before commencing or continuing training.

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9. Training Participation and Results

 

Functional Biomechanics provides individualised training designed to improve movement quality, coordination, strength and physical function.

 

Progress varies between individuals and may depend on factors including consistency, health history, physical capabilities, lifestyle and participation in recommended exercises.

 

No specific outcome, timeframe or result is guaranteed.

 

Clients acknowledge that physical exercise involves inherent risks, including muscle soreness, physical discomfort and the possibility of injury.

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Functional Biomechanics takes reasonable steps to provide appropriate instruction, supervision and exercise selection.

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Participation in training does not replace medical treatment or professional healthcare advice.

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10. Online Training

 

Online training sessions are conducted through an agreed video communication platform.

 

Clients participating in online sessions are responsible for ensuring they have:

• A suitable and reasonably safe exercise environment.

• Adequate space to perform prescribed movements.

• Any agreed equipment required for the session.

• A reliable internet connection and suitable camera positioning.

 

Clients should advise Functional Biomechanics of any safety concerns or limitations before commencing an online session.

 

Functional Biomechanics may modify or discontinue exercises where appropriate based on the available visual information and individual circumstances.

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The standard booking, payment and cancellation policies also apply to online appointments.

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11. Photography, Video Recording and Media Consent

 

Functional Biomechanics may use photographs and video recordings for movement assessment, exercise instruction, training documentation and progress tracking.

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Assessment and training footage will only be recorded with the client's knowledge and permission.

Photographs and videos may include posture assessments, walking or running analysis, exercise performance and progress comparisons.

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Client recordings will not be used for public marketing, advertising, social media or promotional purposes without the client's separate permission.

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Clients may decline promotional photography or filming without affecting their ability to participate in training.

 

Permission for promotional use may be withdrawn by contacting Functional Biomechanics. Withdrawal will apply to future use where reasonably practicable, although previously published or distributed material may not always be fully retractable.

 

Client information and recorded media will be handled in accordance with the Functional Biomechanics Privacy Policy and applicable privacy laws.

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12. Privacy and Confidentiality

 

Functional Biomechanics is committed to protecting the privacy and confidentiality of clients' personal and health information.

 

Personal information is collected and handled for purposes including client assessments, personalized training, appointment management, record keeping, and compliance with applicable legal obligations.

 

Client information is handled in accordance with applicable Australian and NSW privacy laws.

 

For further details about the information we collect, how it is used, stored, and disclosed, and how clients can access or correct their information, please read our Privacy Policy.

 

For privacy enquiries, contact jonathansealeypt@gmail.com.

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13. Client Records

 

Functional Biomechanics maintains records relevant to the services provided, which may include health questionnaires, assessment information, training notes and progress documentation.

 

Records are retained for periods required by applicable legislation and legitimate business record-keeping obligations.

 

Where NSW health-record retention requirements apply, adult health records are generally retained for at least seven years following the last health service, with additional requirements applying to records collected when clients were children.

 

Clients may request access to their records or correction of inaccurate information, subject to applicable legal requirements.

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Requests for deletion will be considered in accordance with relevant privacy and record-retention obligations.

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14. Liability and Australian Consumer Law

 

Functional Biomechanics aims to provide services with due care and skill, taking reasonable steps to ensure exercises and training activities are appropriate for each client's circumstances.

 

Clients acknowledge that physical activity carries inherent risks and agree to communicate relevant health concerns and follow reasonable safety instructions.

 

Nothing in these Terms & Conditions excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under Australian Consumer Law or other applicable legislation.

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Nothing in these Terms & Conditions is intended to exclude liability where doing so would be unlawful.

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15. Changes to Terms & Conditions

 

Functional Biomechanics may update these Terms & Conditions periodically to reflect changes in business operations, services or legal requirements.

 

The current version will be available on the Functional Biomechanics website.

 

Where changes materially affect existing bookings or ongoing training arrangements, reasonable notice will be provided.

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Changes will not retrospectively remove rights already accrued by clients or otherwise override applicable law.

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16. Contact Information

 

For questions regarding these Terms & Conditions, appointments, payments or client policies, please contact:

 

Functional Biomechanics
Jonathan Sealey
Glenhaven, NSW, Australia

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Email: jonathansealeypt@gmail.com​

Website: functionalbiomechanics.com.au

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